Shipping & Delivery Policy – QuillandScroll

At QuillandScroll, we strive to ensure timely and reliable delivery of all physical products such as stationery, notebooks, pens, and office supplies purchased from https://quillandscroll.in. Please read this Shipping & Delivery Policy carefully to understand how orders are processed and delivered.

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1. Order Processing Time

All orders placed on QuillandScroll are processed within 1–3 business days (excluding Sundays and public holidays) after successful payment confirmation.

2. Shipping Locations

QuillandScroll currently delivers products across India. Delivery availability may vary based on your pin code and logistics partner coverage.

3. Estimated Delivery Time

• Metro Cities: 3–5 business days
• Non-Metro & Tier-2 Cities: 4–7 business days
• Remote Locations: 6–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, festivals, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges (if applicable) are calculated at checkout and clearly displayed before payment. QuillandScroll may offer free shipping on select orders or promotional campaigns.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email or message containing tracking details. You can use this information to track your shipment through the courier partner’s website.

6. Delayed or Failed Deliveries

QuillandScroll is not responsible for delivery delays caused by incorrect address details, customer unavailability, courier service disruptions, or force majeure events. In such cases, our support team will assist you to the best extent possible.

7. Damaged or Missing Packages

If you receive a damaged package or notice missing items, please contact us within 48 hours of delivery with images and order details. Requests raised after this period may not be eligible for resolution.

8. Address Accuracy

Customers are responsible for providing accurate shipping information. QuillandScroll will not be liable for delivery failures due to incorrect or incomplete addresses.

9. Changes to Shipping Policy

QuillandScroll reserves the right to modify this Shipping & Delivery Policy at any time. Any updates will be posted on this page and will take effect immediately.

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